Improving Reliability for 5,000+ Assets at a Major French Refinery

Country: France
Application: Oil & Gas (Refining & Petrochemicals)

EXECUTIVE SUMMARY

Implementation of a large-scale Predictive Maintenance contract, mobilizing resident experts for vibration monitoring and lubrication tracking of over 5,000 assets at one of Europe’s largest industrial sites.

The Challenge

The platform is a complex, strategic site requiring maximum equipment availability to ensure refining safety and profitability. With thousands of machines, the main challenge is to improve reliability by managing lubrication activities and analyse the measures realized by general maintenance companies.

The Solution

Under Advisor contract, ACOEM deployed an integrated service solution:

Resident Expertise: Two ACOEM experts permanently on-site.
Vibration Monitoring: Anlaysed the vibrations measured by general maintenance companies on 1,600 critical machines.
Lubrication Management: Rigorous tracking of 3,400 lubrication/greasing points realized by general maintenance companies.
Digital Platform – NEST (Multitech View): Centralized access to Multitech View in NEST, providing a unified dashboard to visualize vibration, lubrication, and condition monitoring data, improving coordination, traceability, and decision-making.

The Results

Increased Reliability: Significant reduction in unplanned outages due to expert on-site analysis.
Operational Optimization: Centralized lubrication management has extended the lifespan of bearings and mechanical components.
Transparency: Real-time reporting allows TotalEnergies’ maintenance teams to prioritize interventions during technical shutdowns.

The Impact

This Advisor contract transforms the vendor relationship into a true technical partnership. ACOEM becomes an extension of the Oil and Gas Player maintenance team.