Privacy policy

Last updated on February 18th, 2020

This privacy policy sets out the personal data management rules applied by the company ACOEM France SAS.

This policy applies to data collected by:

ACOEM France SAS
200 chemin des Ormeaux
69578 Limonest
France

SAS with registered capital of €7,331,298 – Lyon Trade and Companies Register No. 409 869 708 – APE code 7120B – VAT No.: FR 82 409 869 708

Through the present website (hereinafter the « Website ») and the ACOEM application (hereinafter the «App»), hosted within the European Union. By using the Website and/or the App users confirm their acceptance of the present privacy policy.

The term “personal data” is used to mean all data serving to identify a physical person, in particular concerning the Website and the App, personal data refers to your email address and pseudonym.

With a view to safeguarding users’ personal data, the ACOEM Group complies with prevailing legislation and, in particular, European Regulation No. 2016/679 of 27 April 2016 relative to the protection of personal data.

This privacy policy may be updated at any time to ensure that we remain compliant with prevailing legislation and also in the event of modifications to our procedures or the operations offered on our Website and/or the App. The “last updated” date at the top of the page will be modified accordingly.

Users are encouraged to review this policy each time they connect to one of our websites (hereinafter “Website”). By continuing to use our services, users confirm their acceptance of our privacy policy as modified.

What personal data do we collect and for what purpose?

We collect only the personal data that is strictly necessary to the creation of your user account so as to allow you to use the Website and the App on a complete level.

If the personal data collected by the ACOEM Group is used for commercial prospection purposes, this will be specifically indicated.

On what legal grounds is the processing of your personal data justified?

The processing of your personal information is justified by your consent given when creating your user account and/or is required in order to provide the services that you have requested.

How is your data kept secure?

ACOEM France SAS undertakes to implement all necessary measures to maintain the integrity and confidentiality of the personal data collected. To this end, the ACOEM France SAS has implemented appropriate technical measures, such as physically securing its buildings and facilities and ensuring the security of the information system, to prevent any unauthorized third parties from accessing the data. Only the employees of ACOEM France SAS who has a need to access to your personal data to identify you and provide the requested services can access to.

When it has recourse to subcontractors, the ACOEM France SAS ensures that its subcontractors also comply with the rules pertaining to the protection of personal data processed on its behalf.

Your personal data are hosted by Google. ACOEM France SAS has chosen to host you personal data on servers all based in the European Union. The privacy policy applied by Google to personal data is available directly on their website. Google owns different certifications concerning the safety and protection of personal data. All the information concerning these certifications are avilable on their website.

As we all have a part to play in data security, you are responsible for preventing unauthorized third parties gaining access to your online accounts, in particular by implementing a password compliant with the recommendations of the CNIL (French data protection and civil liberties commission) (i.e. comprising at least eight characters and at least three of the four following character types: upper case, lower case, number and special character) and ensuring that you log out when using a shared terminal.

Is your data transferred abroad?

Your data may be shared with any of the ACOEM France’s partner based abroad (subsidiary, distributor) when necessary to the performance of our measurement data analysis services.

Certain of our subsidiaries or distributors are located in countries that are not subject to the General Data Protection Regulation (GDPR). Nevertheless, as they belong to or work closely with a French group, our subsidiaries and distributors are aware of the importance of compliance with the legislation pertaining to data protection applicable within the European Union.

Is your personal data shared with third parties?

Your personal data can be communicated only to the partners mentioned above. 

For how long is your personal data stored?

Your personal data will not be stored for a duration longer than the lifetime of your user account. If you decide to close your user account, the corresponding personal data will be deleted without undue delay.

Your personal data may also be stored beyond the above-mentioned duration insofar as this is necessary for us to comply with other applicable legal provisions or if we require this data in order to establish, exercise or defend our rights in the event of a complaint or legal action.

What are your rights?

You have various rights with regard to your personal data.

Each of these rights is set out in detail below and can be exercised simply by writing to us, either by email at legal@acoem.com or by post at the address set out in the header of this policy.

You can also use this e-mail address to contact us concerning this privacy policy.

We will endeavor to respond to your request in a timely manner.

Right to access your personal data

You have the right to know whether your personal data is subject to processing by ACOEM France SAS and to what purpose, and, if so, to request a copy.

You can also request a list of any recipients to whom your personal data has or may be transfered.

Right to rectify your personal data

You have the right to request that your personal data be rectified and/or supplemented.

Right of erasure of your personal data

You can request that your personal data be erased at any time. You can also delete your user account and as a consequence, the corresponding personal data at any time.

However, because your personal data are necessary to identify you and allow access to your user account, deletion of your personal data will prevent you from such access either for the App or the Website and so from the benefit of certain services or functionalities provided by ACOEM France SAS and its partners.

Right to restrict processing of your personal data

You have the right to request the restriction of the processing of your personal data. This restriction may relate to the data itself, to third parties to whom your data is sent, or the purposes for which your personal data is processed.

However, because your personal data are necessary to identify you and allow access to your user account, restriction of your personal data can prevent you from the benefit of certain services or functionnalities provided by ACOEM France SAS and its partners.

Right to portability of your personal data

You have the right to receive a structured document setting out the personal data that we hold, and you have the right to send this document to any third party whatsoever.

Right to object to the processing of your personal data

You have the right to object, at any time, to the processing of your personal data. However because your personal data are necessary to identify you and allow access to your user account an objection to the processing of your personal data may prevent you from such access either for the App or the Website and so from the benefit of certain services or functionalities provided by ACOEM France SAS and its partners.

Contacting the CNIL

If you have any difficulties or questions relating to the management of your personal data, or to submit a complaint, you can contact the CNIL (French data protection and civil liberties commission). More information is available at www.cnil.fr.

ACOEM France SAS Management