Service & Calibration

Protecting your monitoring equipment investment

Regularly servicing and calibrating your environmental monitoring instrument is an essential part of maintaining its precision and operational efficiency. Calibrations need to be performed against a reference standard piece of equipment by fully accredited technicians in a certified laboratory to ensure that it is being conducted to the highest standards of professionalism. Traceable service/calibration safeguards the integrity of your device, optimises its longevity and ensures that it operates according to the manufacturer’s specifications at all times. You’ve made a significant investment in your monitoring hardware, so it makes sense to protect it at every stage of its life cycle.

Professional calibration services

Acoem operates two Service & Calibration Centres for environmental monitoring equipment.

The main centre is located at our Australasia head office in Melbourne, Australia. This service & calibration centre specialises in the service, repair and calibration of wind sensors & anemometers at the only NATA and MEASET-certified wind tunnel in the southern hemisphere.

Custom-designed by the Commonwealth Scientific and Industrial Research Organisation (CSIRO), the Acoem wind tunnel is the largest of its kind in Australia and is also the country’s only NATA/ISO 17025 accredited wind tunnel for the calibration of all types of anemometers.

Backed by a team of engineers and R&D professionals, we specialise in the service, calibration and repair of: 

  • Anemometers 
  • Blast monitors 
  • Emissions systems 
  • Gas & isotope analysers 
  • Mercury instruments 
  • Meteorological sensors
  • Nephelometers  
  • Noise & vibration monitors 
  • Ozone analysers & photometers 
  • Pyranometers 
  • Water samplers.

The second is the Acoem Noise & Vibration Service & Calibration Centre in Limonest, France, which specialises in the service, calibration, testing and repair of our noise and vibration instruments and complementary equipment.

To arrange the service of your instrument, contact us or call the Acoem Australasia Service & Calibration team on +61 3 9730 7848

Service & Calibration Brochure

Technical expertise & best practice

Nobody knows your instruments better than the technical team that helped to create them. Not only do our technicians know Acoem equipment inside and out, but they are passionate about what they do and have superior knowledge of sensors, monitors and devices manufactured by Acoem, our OEM partners and our competitors, through regular internal and external training programs. 

Acoem facilities and services are ISO 17025 accredited, ensuring that our procedures and methods are reviewed periodically and that they follow best practices as required by the National Association of Testing Authorities (NATA) in Australia and COFRAC in France. 

NATA is the recognised leading accreditation authority for internationally recognised standards across a broad range of industries from mining and construction to health, environment and agriculture. The Australia service & calibration centre is assessed and audited by NATA every 18 months, including on-site technical & practical audits. This ongoing verification ensures Acoem staff are technically competent, using validated procedures, and that their references and standards have unbroken traceability chains to International Standards.

COFRACis the recognised accreditation body for testing and calibration laboratories, proficiency testing providers and producers of reference material, working with a variety of industries to establish the GEP (Good Experimental Practices) approval framework and the application of GLP (Good Laboratory Practices) principles.

3 easy steps to working with Acoem service & calibration

Step 1 – Contact us via form

    • We provide a quote (estimate) and Service / Calibration work request form within 24 hrs

Step 2 – Send us your instrument with completed Service / Calibration work request form

    • We inspect to perform the requested service and calibration
    • We contact you ONLY if any parts outside of general service are required
    • We issue a final quote based on the inspection

Step 3 – Once final quote is provided to you, send us a revised Purchase Order or written instruction to proceed

    • We finalise repairs / calibration
    • We provide a service or calibration report
    • We invoice and provide shipping information

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Accreditation by national & globally recognised standards authorities

  • Acoem Service & Calibration Centre’s wind tunnel is the only MEASNET accredited tunnel in the Southern Hemisphere 
  • Acoem Service & Calibration Centre is assessed and audited by NATA every 18 months
  • MEASNET & NATA accreditation (anemometers, pyranometers, ozone, temperature, & humidity) 
  • Only NATA accredited laboratory for pyranometer, anemometer and air hood calibrations in Australia 
  • COFRAC accreditation for noise & vibration calibration & testing
  • ISO/IEC 17025:2017 
  • ISO 9001:2015 
  • ISO 45001:2018. 

Learn more about our accreditation & certifications

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