Technical support (W/M)

Type of contract Permanent contract

Location Bangkok - Thaïland

Availability As soon as possible

Date 23/05/2022

Joining Acoem is your opportunity to forge a career in a dynamic and challenging high-tech company that is committed to sustainable development.

At Acoem, we create environments of possibility

  • helping organisations find the right balance between progress and preservation
  • safeguarding businesses and assets, and maximising opportunities while conserving the planet’s resources.

We deliver unrivalled, interoperable AI-powered sensors and ecosystems that empower our customers to make enlightened decisions based on accurate information.

Together with 150 distributors, our 800+ employees work across 26 offices, 5 manufacturing facilities and 3 R&D centres in 11 countries– to provide trusted, holistic data solutions for customers worldwide.

What we promise you

#1 Take part in an adventure in a human-sized company, in full digital transformation

#2 Have the opportunity to contribute to a better life, and act for a preserved environment

#3 Evolve in a company with strong growth and an international ambition

#4 Learn continuously through ambitious, strategic and operational projects

#5 Join a passionate team that evolves in a friendly and caring atmosphere

What we offer

We offer leading edge products and are customer focused and driven to always deliver a win-win for the organization and our customers.

Your day-to-daymissions and tasks

  • Installation of systems, commissioning and training of end users
  • Customers technical support for Environment solutions
  • Interfacing with our South East Asia partners for technical support of end users
  • Training of customer and sales staff to the use and support of our solutions
  • Commissioning and use of our solutions
  • On site Calibration
  • Write up of FAQs and tutorials
  • Technical support for monitoring projects
  • Management of our instruments and devices stock, including inventory
  • Assist the administrative project manager on technical matters
  • Be proactive for the continuous improvement of methods and products
  • Strive to satisfy our existing accounts while uncovering new opportunities by introducing them to the rest of our services.
  • Partner with the sales organization

# Important : what are the essential elements to apply?

  • We are looking for a Technical profile with a minimum of 3 years experience in a similar role in the field of acoustics and/or vibration
  • Knowledge of standard measurement tools in acoustics and vibration
  • Ability to self-learn, and comfortable in using instruments and software

# What skills are needed?

  • Strong written and verbal communication skills in Thai and English
  • An organized, detail and process oriented individual
  • Must be a self-starter with the ability to work independently or in a team environment
  • Ability to manage multiple tasks and use good judgment in resolving issues
  • Experience with Salesforce or similar CRM tools strongly preferred
  • Bachelor or High Vocational Certificate in Instrumentation / Mechanical / Electrical Engineering

If you like challenging, dynamic and international working environments, join our Acoem teams!

     

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